Scott Nadzan

Scott Nadzan is a growth-focused SaaS Sales executive and entrepreneur with several years of leadership experience in Sales, Marketing, Customer Success and Partnerships.

Currently, Scott is the Chief Revenue Officer at PLS 3rd Learning. Scott is focused on optimizing every function that generates revenue across Sales, Marketing and Customer Success teams.

As a co-founder and CEO, Scott tripled the value of Ensemble Video, leading to a multi-million-dollar acquisition by Panopto, their largest competitor. This resulted in a significant return for investors.

Mr. Nadzan served as the VP of Sales & Marketing for Ensemble Video for 9 years where he fueled ongoing growth and delivered more than $20M+ in revenue through new business development, partnerships, channel strategies and integrated sales and marketing plans.

As the VP of Customer Success at Panopto, Scott built Panopto’s Global Customer Success Division into one cohesive group of 35+ performers from Americas, EMEA and APAC that meets Net and Gross retention targets, while managing thousands of customers and 60M+ ARR.

What I Do

Sales Leadership

A B2B SaaS sales executive and strategic advisor, Scott leverages 15+ year of experience in B2B sales, sales management and technology to provide high-level advice and lead new strategic initiatives.

Coach & Mentor

A strong team leader, coach and mentor. I have the ability and awareness to help individuals who want to reach their potential and go to the next level so they can achieve their business and personal goals and make an impact!

Specialties

SaaS leadership, strategy, sales, customer success, video, digital media, streaming media, customer experience, account management, professional services, product management, partnerships, SaaS start-ups, B2B & B2C marketing strategy, e-commerce, email marketing, digital marketing.

Customer Success Leadership

CS executive with experience building, developing, and leading high performing global CS teams in fast-paced environments that have delivered exemplary customer satisfaction, health, NPS, retention and growth rates.

Builder

Driven, creative, outcome-focused entrepreneur that specializes in hiring the best people, building practical and efficient processes, while creating a culture that puts trust, opportunity, growth and impact at the center of everything.

Technology

Sales software (Salesforce.com, Clari), customer support software (Zendesk), CRM (Salesforce.com, Hubspot), marketing automation (Hubspot, Outreach, MailChimp), Adobe CS (Photoshop, Illustrator, Premiere Pro), digital video (Handbrake, Camtasia Studio, OBS, Wirecast), project management software (Asana, Basecamp), digital ads software (Google Ads, Facebook Ads, LinkedIn Ads, SEO Moz), data and analytics software (Google Analytics).

Who I Support

Testimonials

Resume

Experienced Digital Media SaaS Executive

Experience

2023 - Current
PLS 3rd Learning

CRO

Currently, Scott is the Chief Revenue Officer at PLS 3rd Learning. Scott is focused on optimizing every function that generates revenue across Sales, Marketing and Customer Success teams. Scott strategic leadership spans across Custom Software Development projects, Professional Development programs and Instructional Design services. Finally, Scott leads R&D at PLS 3rd Learning.

2021 - 2023
Panopto

Vice President

As the VP GTM & Customer Success, leads and collaborates with the global leadership to influence Sales, Customer Success, Marketing and Product strategies that increase demand for Panopto’s product portfolio and services. Delivers valuable insights and advice for go forward business performance and strategies.

2020 - 2021
Ensemble Video

CEO

Fueled ongoing growth through executive leadership, board and investor relations, new business development, partnerships and integrated sales and marketing strategies as CEO, which tripled value of Ensemble Video, leading to multi-million dollar exit by our largest competitor.

2010 - 2019
Ensemble Video

VP Sales & Marketing

Provides strategic leadership and oversight to ensure new business, GRR and NRR goals are achieved. Fueled ongoing growth and delivered more than $20M+ in revenue through new business development, partnerships, channel strategies that increased clientele from 40 to more than 350 organizations.

2005-2009
Syracuse Univeristy

Director of Technology Services

Designed and implemented strategic enterprise technologies dedicated to enhancing teaching, learning, and communication. Provided leadership in planning, execution and implementation in major cross- campus digital media and technology initiatives.

2001 - 2004
University at Buffalo

Senior Web Designer

A seasoned web designer and developer, specializing in client-side programming,  graphic design, Flash, and video production. Lead a dynamic team to build high quality websites, animations and applications, plus identified opportunities to enhance the user experience.

Education

SUNY Oswego

MBA

SUNY Buffalo State

MS Educational Technology

Canisius College

BS Education

Key Achievements

Acquisition: Achieved significant shareholder ROI by spearheading Ensemble Video through multimillion (MM) dollar acquisition by Panopto.

Cross-functional Collaboration: Works closely with Product Management, Engineering and Marketing to to improve the Ensemble Video and Panopto product, plus product marketing initiatives.

Customer Engagement: Created and delivered quarterly customer office hours and newsletters at Panopto and Ensemble Video improving engagement, product adoption, expansion and retention.

Data-Driven Insight: Established company-wide Sales and CS Dashboards to measure Sales and Success KPIs and drive improvements at Panopto.

Funding: Crafted and presented investor-centric pitch decks to secure MM funding from investors while CEO of Ensemble Video.

Global Leadership: Directly lead Panopto’s global Customer Success division responsible for 60M+ ARR.

Growth Strategy: Identifies new targets, markets, channels, and incremental revenue as CEO and VP of Sales at Ensemble Video to fuel revenue growth.

GTM Strategy: Designed and executed go-to-market playbooks, enablement and sales strategies at Panopto and Ensemble Video to protect and grow revenue.

Hire & Develop: Grew the Global Customer Success organization from 1 to 38 global individuals across AMER, EMEA and APAC.

Results: Consistently exceeds Gross Retention (95%) and Net Retention (109%) goals at Panopto.

Work Examples

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TikTok

TikTok

Social
LinkedIn

LinkedIn

Social
Facebook

Facebook

Social
Move CNY Real Estate

Move CNY Real Estate

Websites & Logos
SuperEval Pitch Deck

SuperEval Pitch Deck

Sales, Strategy & Pitch Decks
SuperEval

SuperEval

Websites & Logos
PLS 3rd Learning

PLS 3rd Learning

Websites & Logos
YouTube

YouTube

Social
Panopto vs Kaltura Comparison

Panopto vs Kaltura Comparison

Videos
Panopto vs Yuja Comparison

Panopto vs Yuja Comparison

Videos
Ensemble Video Investor Pitch Deck

Ensemble Video Investor Pitch Deck

Sales, Strategy & Pitch Decks
Market Sales Strategy

Market Sales Strategy

Sales, Strategy & Pitch Decks
Investing in the Success of Our Customers

Investing in the Success of Our Customers

Sales, Strategy & Pitch Decks
Keynote @ Panopto User Conference

Keynote @ Panopto User Conference

Speaking
5 Reasons to Choose (Competitive Tear Down 2)

5 Reasons to Choose (Competitive Tear Down 2)

Sales, Strategy & Pitch Decks
Wounded Warrior Project

Wounded Warrior Project

Speaking
Capture + Manage + Play

Capture + Manage + Play

Videos
Pricing Model Pitch Deck

Pricing Model Pitch Deck

Sales, Strategy & Pitch Decks
5 Reasons to Choose (Competitive Tear Down 1)

5 Reasons to Choose (Competitive Tear Down 1)

Sales, Strategy & Pitch Decks
K-12 Demo

K-12 Demo

Sales, Strategy & Pitch Decks
Coaching @ EBV Office Hours

Coaching @ EBV Office Hours

Speaking
Veteran Edge

Veteran Edge

Speaking
Deliver Video Anytime, Anywhere

Deliver Video Anytime, Anywhere

Videos
Syracuse General Contractor

Syracuse General Contractor

Websites & Logos
VWISE

VWISE

Speaking
MacShane Construction

MacShane Construction

Websites & Logos
Ensemble Video

Ensemble Video

Websites & Logos
4am Media

4am Media

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Salty Dog Ranch

Salty Dog Ranch

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Dave Capucilli Memorial Golf Tournament

Dave Capucilli Memorial Golf Tournament

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Maxwells

Maxwells

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Skate Syracuse

Skate Syracuse

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Complete Tickets

Complete Tickets

Websites & Logos

Contact

Get in Touch

315-317-6771

linkedin.com/in/scottnadzan